Feedback & Reviews

North Center Animal Hospital has everything you and your pet need and want in veterinary care!. It sounds so trite but they treat your pet as it he/she was one of their own, The attention and care they give is outstanding. They are also understanding with helicopter pet moms like me. They are patient(no pun intended) when explaining medical procedures, test results and treatment!. I wouldn't take … + read more

North Center Animal Hospital has everything you and your pet need and want in veterinary care!. It sounds so trite but they treat your pet as it he/she was one of their own, The attention and care they give is outstanding. They are also understanding with helicopter pet moms like me. They are patient(no pun intended) when explaining medical procedures, test results and treatment!. I wouldn't take my fur babies anywhere else! As the song goes, they are quite "simply the best" - read less

My dog, my first dog ever and my pride and joy, started going to NCAH when she was 10 weeks old. Through a traumatic spinal cord accident, dental work, and routine dog checkups and procedures, NCAH was always my go to place. Between their professionalism, down to earth nature, general knowledge, and of course, love for animals, I’ve always been super impressed and happy with them. After 8 years,… + read more

My dog, my first dog ever and my pride and joy, started going to NCAH when she was 10 weeks old. Through a traumatic spinal cord accident, dental work, and routine dog checkups and procedures, NCAH was always my go to place. Between their professionalism, down to earth nature, general knowledge, and of course, love for animals, I’ve always been super impressed and happy with them. After 8 years, my family moved out of chicago and I had the sad realization I would have to find another vet. After the first few visits with this new vet, I didn’t get the impression I was being treated with the same care that I had with NCAH. After I suspected I was being squeezed for some money after two rounds of blood work, I contacted the wonderful team at NCAH for a e-second opinion. Without hesitation, even though my dog was no longer a patient there, Dr Castillo took the time on a busy Saturday to review her bloodwork and call me with a detailed explanation of what he was seeing and his suggested course of action. I trust him and his opinion and honestly I was blown away with his generosity and genuine care for my dog. I still am just in awe at how amazing this group of Veterinarians are. If you live in the city and are looking for a vet, do not hesitate at going to NCAH! - read less

I have been going to North Center Animal Hospital since my dog was 10 weeks old and now he is 13. They take such good care of him and Doctor’s and staff go the extra mile for all of their customers. He has had a few health issues recently and Dr. Castillo recommended me to another hospital for more extensive testing and so I could get the answers I needed. He also recently removed mast cell tum… + read more

I have been going to North Center Animal Hospital since my dog was 10 weeks old and now he is 13. They take such good care of him and Doctor’s and staff go the extra mile for all of their customers. He has had a few health issues recently and Dr. Castillo recommended me to another hospital for more extensive testing and so I could get the answers I needed. He also recently removed mast cell tumor which I was terrified of putting him under due to his age. Dr. Castillo helped me understand the right procedure that was needed to effectively remove it and ensure my dog was monitored closely throughout the surgery. Samson came through surgery with no complications. Thanks again for all of your great service over the years and always putting animals health and well being first! - read less

My grand kitties visited here today. Although they needed their vaccines due to an upcoming move, I was concerned because of the interaction this would require of my daughter. She reported back that the cats were picked up from her car by a masked member of the staff without any humans interacting, and she spoke with someone in the office by phone during their visit. The kitties were returned b… + read more

My grand kitties visited here today. Although they needed their vaccines due to an upcoming move, I was concerned because of the interaction this would require of my daughter. She reported back that the cats were picked up from her car by a masked member of the staff without any humans interacting, and she spoke with someone in the office by phone during their visit. The kitties were returned by the staff member, all updated. Thanks for working through COVID-19 safely! Business can continue safely! - read less

We’ve been going to NCAH from the first week we adopted our pup three years ago, and it’s lucky we did. Ours is a rescue from abroad and his first four months are a little murky in terms of history. As such, he came down with Parvo in the first couple weeks and I believe the fast thinking of the staff at NCAH (together with all the hard work by MedVet nearby who had to quarantine him) saved his li… + read more

We’ve been going to NCAH from the first week we adopted our pup three years ago, and it’s lucky we did. Ours is a rescue from abroad and his first four months are a little murky in terms of history. As such, he came down with Parvo in the first couple weeks and I believe the fast thinking of the staff at NCAH (together with all the hard work by MedVet nearby who had to quarantine him) saved his life. Since then our pup has had terrible allergies (food? Environment?), eye infections, ear infections, other skin infections, fear and behaviour issues, gut issues... the list goes on, and the staff here have been with us every step of the way (yes I’m embarrassed to say we’re THOSE people, the regulars — we should really get a punch card). I’d rather take our pup here than to a specialist. Glancing over some of the very few negative reviews, yes, it’s sometimes necessary to pay for x-rays and tests and then everything comes back negative. But that’s the thing with veterinarians, they can’t ask their patients what the issue is and often you have to go through a process of elimination. I believe you’re better off safe than sorry. I think the prices here are reasonable, I’ve heard friends talk about how much they paid at other clinics and it’s insane. We have insurance which doesn’t cover everything but helps, and I would recommend it to everyone. The facilities here are clean, they had a renovation not long ago and so everything is nice and up to date. But by far what makes NCAH my recommendation to everyone (however far they live) is the staff. From the staff at the front, the techs, the doctors, everyone is kind, helpful, organised and professional whether that’s by email, on the phone or in person. Dr Locher has been amazing — it’s been a bit of a journey but we’re finally at a spot where our pup is stable, his allergies are under control, and he’s eating normally. Aside from being knowledgable and up to date on the latest treatments (and sometimes less commonly used but effective treatments), he’s always pragmatic without us feeling pressured into diving into a higher cost treatment or test when considering the benefits/downside. That said, I’ve been to see all of the Drs here at one point or another (regulars, remember?) and they are all fabulous. We’re so grateful for all their patience and hard work over the last three years, and, knowing our dog, there will be a lot more to come. Too long didn’t read: 10/10, value for money, wonderful staff—your pet is in safe hands at NCAH. - read less